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Privacy Policy
Introduction
Wayfare Getaways Private Limited values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including our website, mobile site, and other platforms.
Consent to This Privacy Policy
By booking, purchasing, or inquiring about our services through any of our channels, you consent to the collection, storage, and processing of your personal data as outlined in this Privacy Policy. If you do not agree with our practices regarding your personal data, please do not use our services.
Online Marketing
We utilize online marketing strategies, including advertisements on platforms like Instagram and Facebook, to promote our services and collect contact information. By engaging with our ads, you may be prompted to provide your personal details, which we will handle in accordance with this Privacy Policy.
Information We Collect
We may request personal information such as your name, address, email address, phone number, date of birth, banking details, Aadhar and PAN details, visa-related documents (including photographs, bank statements, and business/company details), passport information (passport number, issue date, and expiry date), and professional qualifications.
We may also retain records of your communications with us and monitor or record phone calls for training and customer service purposes. Additionally, we may collect technical details about your device and visits to our site, including traffic data, location data, IP address, operating system, and browser type. This statistical data does not identify any individual.
In some cases, we may require sensitive personal information, such as medical history or special needs, to facilitate your requested services. This information will be requested at the time of booking or purchasing and may be used for internal research, analysis, and auditing purposes.
Purpose of Collecting Your Information
We collect, store, and process your personal information for several key purposes, including:
– Communicating with you regarding bookings and purchases.
– Sending booking confirmations and transaction updates.
– Providing daily tour-related information.
– Sending verification and alert messages regarding visa processing and updates.
– Resolving complaints and disputes.
– Allowing our customer service team to contact you.
– Detecting and preventing fraudulent or criminal activity.
– Fulfilling our contractual obligations with you or third-party suppliers.
Cookies and Tracking Technologies
Cookies are small data files stored on your device when you visit our website. We use cookies to differentiate you from other users and enhance your browsing experience. While most web browsers automatically accept cookies, you can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality of our website.
Some cookies are essential for website functionality, while others help improve your browsing experience and tailor content to your interests. We may collect anonymous, non-personal information regarding your visits for marketing purposes, but no personal information is linked to this data.
We may also use pixel tags to track email engagement, allowing us to refine our communications with you.
Social Remarketing Practices
Wayfare Getaways Private Limited employs social remarketing services to display ads to you on third-party websites after you have visited our site. Through cookies, we tailor advertisements based on your previous interactions, enhancing your experience and relevance of the ads you see.
If you prefer not to receive personalized advertising, you can adjust your preferences through your social media account settings.
Changes to Our Privacy Policy
Our Privacy Policy may be updated from time to time. When changes are made, we will notify you via email and by posting the updated policy on our website. A clear notice will be presented on our service prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about any updates. Changes will be effective upon posting, and the “effective date” at the top of the policy will be updated accordingly.
Declaration
Please note that the information, software, products, and services provided on this website may contain inaccuracies or typographical errors. Wayfare Getaways reserves the right to rectify such errors without prior notice. We will not be liable for any decisions made based on this inaccurate information.
All information, software, products, and services are provided “as is” without warranty of any kind. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
In no event shall Wayfare Getaways or its affiliates be liable for any direct or indirect damages arising from the use of this website. If you are dissatisfied with any portion of this website or these terms, your exclusive remedy is to discontinue using the site.
Please ensure that all provided information is accurate during the booking process. If any contact details are incorrect, we reserve the right to cancel the transaction at your risk and cost.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Wayfare Getaways Private Limited
Valamkottil Towers, 4/461, Vidya Nagar Colony
Thrikkakara, Kochi, Kerala 682021
Info@wayfaregetaways.com
+91-6282002050